Course Detail

Facility Operations and Maintenance Management FM104

Tuition: $725
Dates: 9/19/17 - 11/7/17
Location: Charles River Campus Boston, MA
Room Number: TBD
Instructor: Cycan
Meeting Times:
  • Tues. Sep 19, 2017  6-8:30 PM
  • Tues. Sep 26, 2017  6-8:30 PM
  • Tues. Oct 03, 2017  6-8:30 PM
  • Tues. Oct 10, 2017  6-8:30 PM
  • Tues. Oct 17, 2017  6-8:30 PM
  • Tues. Oct 24, 2017  6-8:30 PM
  • Tues. Oct 31, 2017  6-8:30 PM
  • Tues. Nov 07, 2017  6-8:30 PM

Course Description

This course will focus on management techniques to develop an efficient and responsive facilities team. Students should expect to develop a comprehensive understanding of the variety of disciplines and responsibilities required of a modern facilities maintenance organization.

Topics: Facilities personnel recruiting; position descriptions, training, and management; developing an effective work order request and tracking system; preventive maintenance; custodial services; communication (written and oral); writing effective contracts; Key Performance Indicators (KPI); negotiating with vendors; and creating and managing operating and capital budgets.

Scheduling Details

  • Offered in September

Textbooks and Class Materials

  • No texts required for the course. Materials will be distributed in class.

Please note that prices are subject to change.