Students coming to campus will be required to comply with Boston University’s vaccination guidelines.
This course will focus on management techniques to develop an efficient and responsive facilities team. Students should expect to develop a comprehensive understanding of the variety of disciplines and responsibilities required of a modern facilities maintenance organization.
Topics: Facilities personnel recruiting; position descriptions, training, and management; developing an effective work order request and tracking system; preventive maintenance; custodial services; communication (written and oral); writing effective contracts; Key Performance Indicators (KPI); negotiating with vendors; and creating and managing operating and capital budgets.
Typically offered in September.